References

“Your service was excellent, everyone felt very well looked after and I received lots of praise for Faces of China! Thank you so much, it was a real pleasure. ”

Lisa Mason, VenCap International plc– Beijing 2019

 

“I wanted to say an enormous thank you on the behalf of Deana, Niclas and myself for all of the amazing work you put into our event two weeks ago. Truly every detail was well-thought out and we really enjoyed the time spent with you. I know that as a luxury brand, we can be a demanding and extremely specific client so than you for taking this all on-board among all of the other aspects of the week. We wanted our attendees to have an experience as high-end and luxurious as what we expect them to deliver in their store so this was very important. Thank you for all of the last-minute changes to dietaries, florals, furniture and menus – I know there were a lot!”

Harriot Tweed, Burberry-Beijing 2019

 

I would like to thank you and your team for providing exceptional service and support to all our event need through the years.  From investment conferences and social events in Singapore and to multiple Asian destinations.

You continue to amaze us with your organization and ability to be a step ahead of our every request.  Your past knowledge, experience and understanding of our client profile and our working culture is invaluable to each year’s success.  You and your team are always present to share best practices, offer support at all hours, receptive to changes and more importantly understanding the need for change from our perspective.

Events can be challenging, unexpected issues might arise, but you and your team persevered through long hours with continuous professional attitude and warm smiles.

Thank you for being an amazing partner; one of the best around.  We truly appreciate your unending dedication and work ethics.  Looking forward to our continued growth and collaboration!

Jerry Low, Head of Marketing Singapore – Singapore 2019

 

We are an event communication company based in Cannes, Paris and Barcelona.  We are in charge of the social events of one of our client’s event which are taking in Cannes and in Singapore.  This represents 3 big party between 600 – 1000 guests during 3 days and a golf tournament for 70 persons.  We are working with Stephanie Ong from Faces since more than 10 years.  I really recommend her.  Stephanie is our local support in Singapore, she is taking care of all the aspects of our events, logistics, decoration, production, entertainment, technical equipment, relationships with the venues and all the providers.

We are now used to work together, we are confident partners.  Stephanie is really professional,  a pleasure to work with her, she has experience and she is always finding the good providers for us, even if each year our concepts are more and more challenging.

Mary Montiel, Cannes Office Director, Creative Spirit – Paris, Cannes, Bacelona 2019

 

“ I wanted to thank you for an excellent program, I was very happy with the service provided, and hope to work with you soon again! ”

Lilia Rosenfeld, American Meetings, Inc. – Beijing 2018

 

We are delighted to offer this letter as a commendation and testimonial of our experience with Stephanie Ong and her team at Faces of Singapore. We hosted our Annual Investment Conference in Beijing this April and engaged the following services with Faces of Singapore.

Scope of Services:

• Air ticket bookings
• Registration Systems and Website Build
• Hotel / Venue – Rooms and Event Space Management
• Local Transfers
• Attendee Management and Communications
• Conceptualization of Conference Format
• Production of all Event Branding
• AV Production
• Show Production and Show Calling
• Gala Dinner Thematic Concept and Production
• Multimedia Production and Management
• Offsite Dinners
• Offsite Tours

Faces of Singapore displayed in-depth knowledge on all services, fluid creativity, flexibility and dedication to our changing needs and requirements as the event evolved. I would like to highlight an example, where we decided to include 2 large interactive touch screen structures featuring infographics and video content barely 3 weeks from the event.  Faces of Singapore rose to the occasion and found us a solution using both Singapore and Beijing resources to make this possible in time for the event.

Another point to note, despite having planned and executed this event over the past 5 years in different destinations, Faces of Singapore continues to strive to bring new and refreshing ideas to the event.   This year, they proposed a change of format, turning the conference into a business lounge setting and bringing the speaker closer to the audience.  It was very well received by both our management and clients.    We were also faced with an extremely short (2 hours) turnaround time to convert the ballroom from the Conference setting into a Gala dinner.  They were able to move coffee tables and chairs for 200 attendees, transformed the room into a thematic gala dinner, complete entertainment rehearsals and lighting programming within the allocated time.  After which, the room was turnaround again for the conference the next day.

Stephanie and her team are our trusted partner and we hope you will find similar successes with Faces of Singapore at your event.

Genie Lam, Head of Marketing, HK & China Schroders – Hong Kong 2018

 

Every year we hold the TFWA (Tax Free World Association) Asia Pacific Exhibition and Conference in Singapore, focused on the global duty free and travel retail industry.  The industry’s must-attend event in its leading market, TFWA Asia Pacific Exhibition & Conference combines 10,000m2 floorspace of regional and global brands with a Conference and Workshops.

Aside to the Conference, our Social Networking events are paramount to the success of the overall event includes a Golf Tournament, Welcoming Cocktail, Chillout Party and a Swing Party.  We pride ourselves in hosting the liveliest and most creative social event each year topping the last.

To achieve this in Singapore, we work with Faces of Singapore.  We have specifically worked with Stephanie Ong and her team for more than a decade and our partnership still stands today.

Faces of Singapore works alongside our Marketing agency in all aspects of creating our highly thematic events from creative concepts, logistics, production, technical equipment, entertainment, venue management, F & B management and management of all local vendors.

Our challenge each year is to create even better experiences for our attendees across the events.   Stephanie’s consultative approach through planning and precision in delivering our visions has stood the test of time.  With rising attendee numbers of more than 1000 attendees   and increased complexity, Stephanie and her team has met all our expectations and also helped us stay on budget without compromising on quality.

Faces of Singapore is a partner we can improve with and truly work as a team towards one common goal.  We look forward to the next 10 years with them!

Cecile Lamotte, Marketing Director TFWA, Tax Free World Association – Paris 2018

 

“It was a very nice working with your nice team!!  Very professional and very friendly as well. I hope we are  going to work together again. It was a very good collaboration and this operation will remain a very good memory.

Matthieu Delavallade, CEZAME– Beijing 2017

 

We wanted to thank you for the opportunity to work with Faces of Singapore and Faces of Asia.  We could not have asked for a better partner and could not imagine a better team assigned to support Meetings & Incentive Worldwide.  We have now worked with the Faces team for two years and your team has played an integral role in our success.  Without your team, from pre-planning to onsite, we would not have been successful in Asia.

Your crew has continued to amaze us with their dedication and work ethic.  We have observed professionalism, dedication and tenacity.  They have taken on new technology, worked with difficult clients and tight deadlines with an amazingly positive spirit and competence.  Each program we have worked with you on has presented challenges for all involved, however each time your team has risen to the challenge and focus on the success of the event.

We feel lucky to have had the opportunity to work with such an amazing group of meeting and planning professionals.  We are proud to be associated with Faces of Singapore and Faces of Asia and look forward to future opportunities.

Jeanette Davies, Global Enterprise Solutions, M&IW, United States of America

 

“Thank you all for your wonderful help in this last week – you have contributed to a very successful event.”

Jill Dunlop, Absolute Corporate Events Ltd-Beijing 2017

 

“We would like to express our gratitude for the excellent & professional work done making the events a great success.
Your impressive experience, knowledge and striving for excellence along with your professional and friendly staff made these events a great success.
As an agency that organizes many conventions around the world, we appreciate even better the organization, attention, service, flexibility and friendliness of your company. It is a pleasure working together with you.”
Ronit Cohen, Shali Hizkiahou, Business Time Scanorama – Bangkok 2015

 

“You are absolutely wonderful to work with. Thank you for delivering a top notch event for us! It was perfection.”
Meredith Pallante, Consumer Technology Association – Shanghai 2015

 

“We are particularly thankful for the long and countless hours that you and your team worked. Our participants continue to express that this was by far the best event that the IIF has hosted, and it wouldn’t have been possible without you and your staff. Christopher G. Fulghum”
Institute of International Finance – Shanghai 2016

 

“We were continually amazed by your knowledge of the entire program. You knew every moving part down to the smallest detail. We are proud of how you stayed dedicated to the program when all targets were on you. You showed maturity, professionalism and strength!”
Kris McKinney, Meetings & Incentives Worldwide, Inc. – Macau 2017